Get better reporting from your call centre floor, to allow for informed decisions.
XDial – The modern hosted Contact Management Solution
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More Effective Than Manual Dialling
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Local / National (01/02/03)
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Mobile (07)
£0
Per Agent, Per Month (P.O.A.)
Subject to geographic location, fair usage policy, specific requirements, demand, and VAT. Call Costs Pence Per Minute. Bulk discount available. Call rates subject to volume.
Some of XDial’s Core Features
Predictive Auto-Dial
Improve contact rates using predictive dialling to help figure out the best time to call your customers.
24/7 Call Recording
XDial recording means you never miss a word whilst staying compliant, allowing for better QC and training.
Agentless Calls
Integrate with your CRM system to provide / process information without the need for an agent to answer the call.
Real-Time Reports
Our full featured reports suite gives you full M.I. reporting for all aspects of your call center, in real time.
Blended Campaigns
Take inbound and make outbound calls on the same campaign so your agents are always on the phone.
Wallboards
Choose from a variety of styles to suit your operations, from simple blocks to fully-loaded information displays.
Modern API
Connect with various external systems using our comprehensive API for 2-way data transfers.
Fully Customizable
Make XDial work for you with customisation for everything within the system.
