XDial Is... Intelligent
Hosted
A fully hosted solution, meaning no physical servers to look after.
Customisable
Fully customisable, we can change reports and screens to meet your need.
Great ROI
VoIP based, with some of the lowest call rates on the market.
M.I. Improved
Get better reporting from your call centre floor, to allow for informed decisions.
0x
More Effective Than Manual Dialling
0p
Local / National (01/02/03)
0p
Mobile (07)
£0
Per Agent, Per Month
Subject to geographic location, fair usage policy, specific requirements, demand, and VAT. Call Costs Pence Per Minute.
Some of XDial’s Core Features
Predictive Auto-Dial
Improve contact rates using predictive dialling to help figure out the best time to call your customers.
24/7 Call Recording
XDial recording means you never miss a word whilst staying compliant, allowing for better QC and training.
Agentless Calls
Integrate with your CRM system to provide / process information without the need for an agent to answer the call.
Real-Time Reports
Our full featured reports suite gives you full M.I. reporting for all aspects of your call center, in real time.
Blended Campaigns
Take inbound and make outbound calls on the same campaign so your agents are always on the phone.
Wallboards
Choose from a variety of styles to suit your operations, from simple blocks to fully-loaded information displays.
Modern API
Connect with various external systems using our comprehensive API for 2-way data transfers.
Fully Customizable
Make XDial work for you with customisation for everything within the system.
Fully Hosted
XDial is fully cloud hosted so you don’t have to worry about looking after servers, leave that to us.