XDial Is... Intelligent

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Hosted

A fully hosted solution, meaning no physical servers to look after.

Customisable

Fully customisable, we can change reports and screens to meet your need.

Great ROI

VoIP based, with some of the lowest call rates on the market.

M.I. Improved

Get better reporting from your call centre floor, to allow for informed decisions.

XDial – The modern hosted Contact Management Solution

More Effective Than Manual Dialling

Local / National (01/02/03)

Mobile (07)

£0

Per Agent, Per Month

Subject to geographic location, fair usage policy, specific requirements, demand, and VAT. Call Costs Pence Per Minute.

Some of XDial’s Core Features

Predictive Auto-Dial

Improve contact rates using predictive dialling to help figure out the best time to call your customers.

24/7 Call Recording

XDial recording means you never miss a word whilst staying compliant, allowing for better QC and training.

Agentless Calls

Integrate with your CRM system to provide / process information without the need for an agent to answer the call.

Real-Time Reports

Our full featured reports suite gives you full M.I. reporting for all aspects of your call center, in real time.

Blended Campaigns

Take inbound and make outbound calls on the same campaign so your agents are always on the phone.

Wallboards

Choose from a variety of styles to suit your operations, from simple blocks to fully-loaded information displays.

Modern API

Connect with various external systems using our comprehensive API for 2-way data transfers.

Fully Customizable

Make XDial work for you with customisation for everything within the system.

Fully Hosted

XDial is fully cloud hosted so you don’t have to worry about looking after servers, leave that to us.

See How XDial Can Work For You

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